We Are Commercial Electronics, Inc

Company Founded by Jerry Parsons—we have been in business for over 50 years.

Jerry Parsons and Ken Jenkins purchased assets of Weber City cable system which became Scott County Cablevision, which served as a valuable outside laboratory for us. It provided the opportunity to evaluate, develop equipment improvements and upgrades, and to experiment with the latest technological advances of the specialized amplifiers and associated equipment services provided by CEI.

our company was Incorporated

CEI established itself as a major telecommunications entity and added new channels to Scott County Cablevision Such as CNN, ESPN, TMC, HBO, etc.

CEI moved to its current location in Gate City, VA (the initial building, which was subsequently expanded)

CEI becomes first repair company to offer free pickup and delivery service, which was a huge hit in the cable industry.

In addition to line gear, we added the ability to repair headend equipment.

Added ability to repair standby power supplies.

Expanded Scott County Cablevision to other areas as well as formed another cable system called Virginia Cable, Inc., which served another part of Scott County, Virginia. Began offering an innovative local channel called Channel 30. It offered filming and playback of all local events, such as local sports, church services, educational meetings, as well as a local news show each week. Both companies’ mission statement at that time stated that we would deliver what the client wants, provide the best quality of service and at the most efficient pricing possible.

Phased out construction frenzy and mapping/design in favor of repair and engineering division. Reached highest penetration rate for cable system in the state of Virginia with Scott County Cablevision, Inc., of 84%.

Solely focused on repair and engineering division of company. This generated a level of revenues and profits that permitted CEI to completely phase out the construction and mapping/design division.

Sold Scott County Cablevision to local telephone co-op. Started focusing on repair/engineering division of company.

Expanded our footprint by adding Commercial Electronics and Supply, which sold parts to industrial and commercial customers as well as the telecommunications industry.

We offered CPA services provided by in-house CPA. We also have in-house programmer/designer--eliminate account and administrative overhead over last 5 years.

CEI developed the first version of CEREUS (Commercial Electronics Repair and Engineering Unified System), our internally developed Enterprise Resource Planning software. This has consistently increased the competitiveness of CEI by increasing process efficiencies, reducing costs, and managing quality control.

Started offering refurbished units as part of our service offerings.

Began offering CEI TRAK, real time asset tracking.

Added ability to repair fiber optic equipment.

Expanded Matrix (Cable Load Generator) capability to 1 Ghz.

Each field service representative wears a photo ID badge so you will know it is CEI picking up your cable equipment. All CEI company vehicles are equipped with GPS tracking systems, further proving our commitment to you and the security of your assets.

Field service representatives began utilizing a windows-based tablet PC and printer to provide the customer with a computer-generated packing list which provides a record of what you have sent for repair.

Added Quality Statement to Mission Statement to reinforce what we were already doing: CEI will provide products and services that meet or exceed our customers’ networks and ensure their constantly improving Quality Management System. We will achieve a high standard of employee and company excellence

Began working two shifts with a staff of 48 employees.

Expanded facilities by adding adjacent properties and constructing new building sections.

Created new version of CEREUS that took our AFR from 3% to less than 1.4%.

Expanded CEREUS by offering digital pickup service, enabling a smoother and more accurate pickup process that allowed the customer to receive a electronically printed pickup packing list at pickup.

Expanded CEREUS again to offer a paperless pickup service, allowing the company to take a step towards being Green. The first in the industry. Customer is emailed the packing slip instead of it being printed.

Further expanded facilities by adding adjacent properties.

Upgraded testing capabilities by replacing the Matrix with the Rohde & Schwarz CLGD (Cable Load Generator Docsis). In 2018, we Introduced NESS (Network Extended Supplemental System)(patent pending), a tool that allows the customer to fully track the life of their equipment, gain clarity into inventory statues, and analyze failures and deployments.

Added the ability to repair GPON equipment

Unveiled newly designed website at www.commercialelectronics.com

Completely re-designed NESS to give our customers and users a very simple to use interface. The change completely renovated model selection to where it's super simple.

Introduced SWIFT, our new warranty program that gives customers a true no-questions asked warranty on all of our repairs. Also introduced POW, our perfected OEM Warranty Program that allows our users to receive to always receive the benefits of a manufacturers warranty and CEI's great service.